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The team at D & S Kitchens in Halesowen is celebrating after scooping PWS` award for Second Nature's West Midlands kitchen dealer of the year 2009/2010. Facing stiff competition from 34 Second Nature dealers across the area. D&S rose to the challenge, taking top honours in the assessment.
Entry to the Awards is compulsory and independent auditors were commissioned to assess Second Nature dealers on a number of key criteria, including branding, product and retail environment.
D & S Kitchens scoop West Midlands PWS Second Nature dealer of the year award.
The biennial audit culminated in a mystery shop of the 9 regional winners which focused on the customer experience, including service levels, design expertise and aesthetics. The auditor commended D & S Kitchens for its highly attractive displays, friendly, professional staff and the welcoming atmosphere.
Director's at D&S Kitchens said, `The team is delighted to win the West Midland's Second Nature Dealer of the Year award, it's a great achievement and is testimony to the on going hard work and dedication of our staff'.
Comments David MacArthur, PWS' National Sales Manager, D & S Kitchens are long-standing customers of PWS and I'm delighted that they've excelled in the assessment. It's an unbiased and prestigious endorsement of the quality of the company'.